I finished Cyrille’s frame yesterday and started Tim W’s. Things are going smoothly and I’m in a nice rhythm. On Fridays I like to focus on frame design so that’s what I’ll be doing today. What that means is that I reserve the morning for sitting in front of the computer with customer files and talking on the phone. I’ll start my day by reviewing all the files for which I’m waiting for information from the customer. I’ll contact the customer if it’s been a while since I’ve heard from them just to touch base and make sure they don’t have any questions.
The next thing I do is review and process all the information I’ve received from customers during the week. I “run” all body measurements, review current bike measurements and go over their order form to evaluate where they are compared to where they want to be and come up with a general design direction. After working with the files in “design process” I go to the designs that are “ready to draw”.
After examining all the data and going through the extensive interview process I draw the preliminary design for the frame on BikeCad and contact the customer for review. I may be drawing the design for the first time or revising it after further review. Often the first draft will illuminate a lot of areas of discussion that will lead us to design modification. After the designs and revisions are drawn I contact the customer to discuss. This process will go on until the customer and I are both happy with the design. The process takes place in the weeks leading up until the customers turn (“their day”) rolls around. By the time I’m ready to start their bike, if all goes according to plan I will have a completed and approved design and all their material will be in their box ready to start their frame.